Altis Grand Hotel Lisbon, Lisbon - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Rua Castilho, 11, Lisbon, Portugal, 1269-072

Altis Grand Hotel, a 5-star landmark in Lisbon since 1973, features ebony, steel, marble and leather materials throughout its recently refurbished interior and hosts major media events on Rua Castilho beside the Botanical Gardens.

Contemporary Room Comforts

Three hundred rooms including 11 suites at Altis offer views over the city or inner courtyard, featuring pillow menus, laptop-compatible safes, air conditioning and bathrobes.

Rooftop Dining Experience

The Garden Roof Bar provides gin cocktails, craft beers and Portuguese wines overlooking the botanical gardens, while Rendez-Vous Bistro serves Portuguese specialties like octopus confit and braised codfish.

Premium Wellness Facilities

The Altis features a heated indoor pool, fitness room with kinesis stations, and guests over 18 can access the hot tub, Turkish bath and sauna.

Central City Location

Located 2 minutes from Avenida da Liberdade's boutiques, 0.5 miles from Príncipe Real, and 0.2 miles from Rato.

“The hotel's location allowed easy access to Lisbon's vibrant attractions!”view full review

View hotel on map

“I had a wonderful experience and truly enjoyed my stay!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at EUR 17 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of EUR 24 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese

Year renovated:2011

Number of floors:12

Number of rooms:217

Former name

Altis Hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

2 persons

57 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Queen Suite

Max:

3 persons

55 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Lisbon3300 ft

Airports

Humberto Delgado (LIS) 5.1 mi

Aerodromo Municipal de Cascais (cat) 12.8 mi

Train

Rossio Train Station3700 ft

Metro stations

Avenida Metro Station - North Exit1400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Bistro Experience

“The dining at Rendez Vous Bistro was simply excellent. Every evening, I was delighted by the superb food and attentive service, which made every meal a nice one. I was particularly impressed with the variety on the menu and the quality of the dishes. It truly stood out as one of the best dining experiences I've had in a hotel!” view full review

Relaxing Spa Services

“I thoroughly enjoyed the spa facilities, which included a nice sauna and whirlpool. The spa's ambiance provided a tranquil atmosphere perfect for relaxation. The adult massages were a fantastic complimentary perk that added a special touch to my stay. It was the ideal way to unwind after exploring the city!” view full review

Cozy & Comfortable Rooms

“I was pleasantly surprised with the comfort of my room, particularly the luxurious bedding that made for restful nights. The Nespresso coffee machine in the room was a good addition, offering a quick caffeine fix whenever needed. The attention to detail in the room’s features made my stay all the more enjoyable.” view full review

Great Entertainment Options

“The availability of high-quality media options in the room added to the overall experience. I loved how my room contained modern technology, ensuring I could enjoy my favorite shows during downtime. This thoughtful approach to in-room entertainment enhanced my overall comfort and leisure during the stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness center
Turkish bath
Jacuzzi
Manicure
Waxing
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Rua Castilho, 11, Lisbon, Portugal, 1269-072

Map view

street view

Rua Castilho, 11, Lisbon, Portugal, 1269-072

City landmarks

Castle

Castle of Sao Jorge

1.5 mi

Square

Praca do Comercio

1.4 mi

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.1 mi

Square

Rossio Square

4400 ft

Market

Time Out Market Lisboa

1.3 mi

Church

Miradouro da Senhora do Monte

1.3 mi

Church

Miradouro Sao Pedro de Alcantara

3800 ft

Church

Lisbon Cathedral

1.3 mi

Museums

Calouste Gulbenkian Museum

1.2 mi

Museums

National Museum of Ancient Art

1.3 mi

Parks

Parc Eduardo VII

4700 ft

Church

Church of Sao Roque

4500 ft

LisbonPortugal

Bairro Alto

4700 ft

Square

Graca Church and Convent

1.1 mi

Museums

Dr. Anastacio Goncalves House-Museum

4200 ft

Museums

Alfama

1.3 mi

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

1.2 mi

Church

Igreja do Menino Deus

1.1 mi

Square

Luis de Camoes Square

1.0 mi

Church

Basilica da Estrela

4900 ft

Museums

Carmo Archaeological Museum

1.0 mi

Rua das Portas de Santo Antao

Casa do Alentejo

3400 ft

LisbonPortugal

Chiado

5000 ft

Events

Lisbon Coliseum

3600 ft

Garden

Miradouro do Torel

3800 ft

Church

Convento de Sao Pedro de Alcantara

2500 ft

Museums

The National Museum of Contemporary Art

1.2 mi

Nearby

Avenida da Liberdade

Liberty Avenue

1400 ft

Garden

Natural History Museum and Botanical Garden

1800 ft

Historic Site

Reservatorio da Patriarcal

1800 ft

Restaurants

Rendez Vous Bistro

0 ft

Rua Castilho n0 13A At Altis Grand Hotel

Garden Roof Bar

300 ft

Rua Castilho 11 Topo do Altis Grand Hotel

Dote - Cervejaria Moderna

500 ft

Rua Barata Salgueiro 37A

Blue Restaurant & Bar

400 ft

Rua Rodrigo da Fonseca 2

Level Eight Roof Top Bar & Lounge

300 ft

Rua Castilho 14C Terrace

39 Degraus Restaurante Bar

300 ft

Rua Barata Salgueiro 39 Cinemateca Portuguesa

Os Tibetanos

500 ft

Rua do Salitre 117

Tasca do Salgueiro

500 ft

Rua Barata Salgueiro 37 A R/C Zona Da Avenida Da Liberdade / Marques de Pombal

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

8.2

Location

8.8

Service

8.4

Dining

7.4

4/5 based on 1624 reviews

#98 of 325 hotels in Lisbon based on Tripadvisor

Sebastian

United Kingdom, February 2025

6.0/10

I had a great stay overall at Altis Grand Hotel. The spacious room was comfortable and clean, which made for a relaxing visit. However, I did have a bit of an issue with housekeeping as they didn't attend to my room a few times despite my requests. The breakfast was fantastic, with plenty of choices and friendly staff to ensure everything was running smoothly.

Rooms

8.0

My room was spacious and clean, and I appreciated the modern amenities. I did notice some inconsistency in housekeeping, though, as my room wasn't always made up. That was a bit frustrating during my stay.

Service

9.0

The service was overall great! Staff were friendly and attentive, especially during breakfast, where they made sure I had everything I needed. Special shoutout to Paolo and Maria for their excellent support.

Location

9.0

The hotel is centrally located, making it easy to walk to various attractions. I'm glad it wasn't right in the thick of things, so I had a quieter place to retreat to after a day of exploring.

Dining

8.0

Breakfast was definitely a highlight with a wide range of options and the bonus of sparkling wine! The quality was solid, though I think there is room for improvement in some of the meats and cheeses.

Facilities

8.0

They offer a good range of facilities, and the rooftop bar had great views. I enjoyed the room service as well after a long day exploring the city.

Parker

United Kingdom, January 2025

6.0/10

My stay at Altis Grand Hotel was really good, marked by attentive staff and a comfortable room. though the dining experience could have been more varied. The breakfast was excellent, with a wide selection, and the room amenities were generous. The location provided easy access to attractions, but it required a bit of a walk to the central areas, which could be a downside for some.

Rooms

10.0

My room was spacious and impeccably clean, featuring all the necessary amenities and a comfortable atmosphere for relaxation.

Service

10.0

The staff went above and beyond, consistently helpful and friendly. especially Bruno Tomas and the team in Guest Relations who made my experience lovely.

Location

8.0

The hotel’s central location made it convenient for exploring nearby areas, though it did require about a 20-minute walk to some attractions.

Dining

7.0

While the breakfast buffet was impressive, featuring options like cooked-to-order omelets and even gluten-free choices, I found the menu at the brasserie a bit limited for my tastes.

Facilities

9.0

The hotel offered an excellent range of facilities, including a well-equipped fitness center and a lovely rooftop terrace, perfect for enjoying drinks with a view.

Charles

United Kingdom, December 2024

5.6/10

I had a pretty nice time at Altis Grand Hotel. The location was fantastic, making it easy to explore Lisbon, and the staff were extremely friendly and helpful. However, I did experience some issues during breakfast with the crowding and the quality of the food. Overall, it's a solid choice, but there's room for improvement.

Rooms

8.0

I found my room comfortable and well-maintained, with nice touches like a robe and slippers. The bathroom was lovely, though it could have been a bit more spacious for two people at the same time.

Service

9.0

The staff were truly attentive and went above and beyond to make my stay enjoyable. Even at breakfast, they were polite and made sure everything was refreshed regularly, which was nice.

Location

10.0

The hotel is located in a great area for sightseeing and access to downtown, so I could easily explore nearby attractions and dining options.

Dining

7.0

The breakfast spread was decent with some nice options, but I wished it had more freshly cooked items like omelets. Plus, the quality of the meats and cheeses could have been better.

Facilities

6.0

I had a chance to check out the spa, and while it was clean and well-kept, my experience there was a bit marred by the unhelpful receptionist. So, it was a mixed bag.

Miles

United Kingdom, December 2024

6.8/10

During my stay at Altis Grand Hotel, I appreciated the fantastic location, which made it easy for me to explore nearby attractions. however, I faced some challenges with the cleanliness of the rooms and issues at check-in. The staff was helpful during a family emergency, but I was disappointed in the handling of my inquiries regarding items I left behind.

Rooms

6.0

While my room was spacious and generally clean, the carpets could have used a deep clean and some amenities like the removable shower head were not functioning. I also found the mattresses quite hard, leading to discomfort during my sleep.

Service

6.0

I encountered a mixed experience with the service. The check-in staff struggled with English, which led to some miscommunications. However, another staff member was incredibly helpful when I had to change my travel plans due to a family emergency.

Location

8.0

The location was one of the hotel's standout features, conveniently situated within walking distance of shops and restaurants, which made my time in Lisbon quite enjoyable.

Dining

5.0

I found the breakfast buffet to be satisfactory. it was varied but lacked some last-minute options for hot meals. The food in the restaurant left a bit to be desired, especially given the hotel's rating.

Facilities

7.0

The hotel has great facilities like a spa and a rooftop pool, but it was disappointing not being able to use the pool due to weather restrictions. The gym was well-equipped, which I enjoyed.

Rosie

United Kingdom, December 2024

6.8/10

My stay at the Altis Grand Hotel was overall very pleasant. I appreciated the spacious and clean room, along with the fantastic breakfast options. However, I did encounter some issues with housekeeping that could use improvement. Overall, I enjoyed the experience and would recommend it.

Rooms

9.0

The room was spacious and clean, providing a comfortable atmosphere for relaxation. It had all the necessary amenities, including a lovely balcony that I would have loved to use if it were warmer outside.

Service

8.0

The staff were incredibly friendly and attentive, making me feel valued during my stay. A special shout-out to Ms. Maria for her diligence in maintaining the hotel’s standards, but I did experience delays with housekeeping.

Location

9.0

The hotel's location is great for sightseeing, with many attractions just a short walk away despite being on a little bit of a hill. It was convenient for exploring the city and finding restaurants.

Dining

10.0

Breakfast was really good, featuring a wide variety of dishes and even sparkling wine. I enjoyed the quality of food and the lovely dining atmosphere, especially the view from the rooftop bar during dinner.

Facilities

8.0

The pool area was clean and offered a good place to relax, though I faced a timing issue upon arrival. Overall, the facilities were well-maintained, contributing positively to my stay.