Altis Grand Hotel, Lisbon - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Rua Castilho, 11, Lisbon, Portugal, 1269-072

The Altis Grand Hotel has been a prominent fixture in Lisbon's skyline since 1973, deeply integrated into the city's contemporary history. Recently renovated, it features a blend of modern design with elegant interiors, created by architects Cristina Santos Silva and Ana Menezes Cardoso. Located on Rua Castilho, the hotel is conveniently positioned near Avenida da Liberdade, a hub of luxury shopping and cultural attractions. Guests can enjoy stunning views over the city or the tranquil inner courtyard.

Location

Situated in the heart of Lisbon's business district, the hotel is within walking distance of key attractions such as the Botanical Gardens and the picturesque waterfront. The local area includes vibrant neighborhoods such as Bairro Alto and Príncipe Real, known for their dining and shopping options. Public transportation is easily accessible, with the metro and local train stations within a short walking distance, offering convenient connections to the rest of the city.

Rooms

The hotel offers a total of 300 rooms, including 11 suites, all designed with a contemporary ambiance. Rooms provide amenities such as pillow menus, air conditioning, and laptop-compatible safes. Guests can choose from various views, either over the vibrant city or the serene inner courtyard. Thoughtful features like bathrobes and complimentary Wi-Fi enhance the overall guest experience.

Eat & Drink

Dining at Altis Grand includes the Rendez-Vous Bistro, which serves traditional Portuguese dishes such as octopus confit and Iberian pork tenderloin. A rooftop restaurant, Grill D. Fernando, features a menu highlighting locally sourced ingredients, paired with an impressive wine selection. Additionally, the Garden Roof Bar offers a scenic environment for enjoying craft cocktails and Portuguese wines, alongside a panoramic view of Lisbon.

Leisure & Business

The hotel features comprehensive business facilities, including a fully equipped business center and 20 meeting spaces that accommodate events from intimate gatherings to grand conferences. For leisure, guests can utilize the health club with an indoor swimming pool, gym, hot tub, Turkish bath, and treatment rooms. A Business Lounge is available daily, providing newspapers, pastries, and coffee, suitable for informal meetings.

“The Altis Grand Hotel's location was perfect for exploring Lisbon's charm.”view full review

View hotel on map

“My experience at the hotel was truly enjoyable and relaxing.” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at EUR 17 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of EUR 24 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese

Year renovated:2011

Number of floors:12

Number of rooms:217

Former name

Altis Hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

2 persons

57 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Suite

Max:

3 persons

55 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

2 persons

23 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Lisbon 1.0 km

Airports

Humberto Delgado (LIS) 8.2 km

Aerodromo Municipal de Cascais (cat) 20.6 km

Train

Rossio Train Station 1.1 km

Underground

Avenida Metro Station - South Exit400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Fantastic Bistro Experience

“I had an amazing dining experience at the Rendez Vous Bistro. The highlight of my meal was the exquisite carpaccio of tuna, which was prepared to perfection. The attentive service, especially from the head waiter Igor and his team, made the evening nice, and I truly enjoyed the welcoming atmosphere.” view full review

Relaxing Indoor Amenities

“The spa area was a retreat from the bustling city. Even though it was slightly crowded, I loved using the jacuzzi and indoor pool. The serene environment helped me unwind, and I appreciated the calmness I found amidst the hustle and bustle of my travels.” view full review

Spacious and Comfortable Rooms

“My room was impressive in size and comfort. I appreciated the Nespresso coffee machine, which allowed me to enjoy my morning brew without having to leave the room. The bed was particularly cozy, making it easy to relax and recharge after a day of exploring.” view full review

Well-Appointed Bathroom

“The bathroom in my room was beautifully designed, featuring a strong shower that was refreshing after a long day. I loved the high-quality toiletries provided, which added a luxurious touch to my stay.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Turkish bath
Jacuzzi
Manicure
Waxing
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Rua Castilho, 11, Lisbon, Portugal, 1269-072

Map view

street view

Rua Castilho, 11, Lisbon, Portugal, 1269-072

City landmarks

Castle

Castle of Sao Jorge

2.5 km

Square

Praca do Comercio

2.3 km

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.8 km

Square

Rossio Square

1.3 km

Market

Time Out Market Lisboa

2.1 km

Church

Miradouro da Senhora do Monte

2.1 km

Church

Miradouro Sao Pedro de Alcantara

1.2 km

Church

Lisbon Cathedral

2.2 km

Museum

Calouste Gulbenkian Museum

1.9 km

Museum

National Museum of Ancient Art

2.0 km

Park

Parc Eduardo VII

1.4 km

Church

Church of Sao Roque

1.4 km

LisbonPortugal

Bairro Alto

1.4 km

Square

Graca Church and Convent

1.7 km

Museum

Dr. Anastacio Goncalves House-Museum

1.3 km

Museum

Alfama

2.1 km

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

2.0 km

Church

Igreja do Menino Deus

1.8 km

Square

Luis de Camoes Square

1.6 km

Church

Basilica da Estrela

1.5 km

Museum

Carmo Archaeological Museum

1.6 km

Rua das Portas de Santo Antao

Casa do Alentejo

1.0 km

LisbonPortugal

Chiado

1.5 km

Event hall

Lisbon Coliseum

1.1 km

Garden

Miradouro do Torel

1.2 km

Church

Convento de Sao Pedro de Alcantara

750 m

Museum

The National Museum of Contemporary Art

1.9 km

Nearby

Avenida da Liberdade

410 m

Garden

Natural History Museum and Botanical Garden

520 m

Historic Site

Reservatorio da Patriarcal

520 m

Restaurants

Rendez Vous Bistro

0 m

Rua Castilho n0 13A At Altis Grand Hotel

Garden Roof Bar

90 m

Rua Castilho 11 Topo do Altis Grand Hotel

Dote - Cervejaria Moderna

130 m

Rua Barata Salgueiro 37A

Blue Restaurant & Bar

110 m

Rua Rodrigo da Fonseca 2

Level Eight Roof Top Bar & Lounge

70 m

Rua Castilho 14C Terrace

39 Degraus Restaurante Bar

70 m

Rua Barata Salgueiro 39 Cinemateca Portuguesa

Os Tibetanos

150 m

Rua do Salitre 117

Tasca do Salgueiro

130 m

Rua Barata Salgueiro 37 A R/C Zona Da Avenida Da Liberdade / Marques de Pombal

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

8.2

Location

8.8

Service

8.4

Dining

7.4

4/5 based on 1624 reviews

#98 of 325 hotels in Lisbon based on Tripadvisor

Sebastian

United Kingdom, February 2025

6.0/10

I had a great stay overall at Altis Grand Hotel. The spacious room was comfortable and clean, which made for a relaxing visit. However, I did have a bit of an issue with housekeeping as they didn't attend to my room a few times despite my requests. The breakfast was fantastic, with plenty of choices and friendly staff to ensure everything was running smoothly.

Rooms

8.0

My room was spacious and clean, and I appreciated the modern amenities. I did notice some inconsistency in housekeeping, though, as my room wasn't always made up. That was a bit frustrating during my stay.

Service

9.0

The service was overall great! Staff were friendly and attentive, especially during breakfast, where they made sure I had everything I needed. Special shoutout to Paolo and Maria for their excellent support.

Location

9.0

The hotel is centrally located, making it easy to walk to various attractions. I'm glad it wasn't right in the thick of things, so I had a quieter place to retreat to after a day of exploring.

Dining

8.0

Breakfast was definitely a highlight with a wide range of options and the bonus of sparkling wine! The quality was solid, though I think there is room for improvement in some of the meats and cheeses.

Facilities

8.0

They offer a good range of facilities, and the rooftop bar had great views. I enjoyed the room service as well after a long day exploring the city.

Parker

United Kingdom, January 2025

6.0/10

My stay at Altis Grand Hotel was really good, marked by attentive staff and a comfortable room. though the dining experience could have been more varied. The breakfast was excellent, with a wide selection, and the room amenities were generous. The location provided easy access to attractions, but it required a bit of a walk to the central areas, which could be a downside for some.

Rooms

10.0

My room was spacious and impeccably clean, featuring all the necessary amenities and a comfortable atmosphere for relaxation.

Service

10.0

The staff went above and beyond, consistently helpful and friendly. especially Bruno Tomas and the team in Guest Relations who made my experience lovely.

Location

8.0

The hotel’s central location made it convenient for exploring nearby areas, though it did require about a 20-minute walk to some attractions.

Dining

7.0

While the breakfast buffet was impressive, featuring options like cooked-to-order omelets and even gluten-free choices, I found the menu at the brasserie a bit limited for my tastes.

Facilities

9.0

The hotel offered an excellent range of facilities, including a well-equipped fitness center and a lovely rooftop terrace, perfect for enjoying drinks with a view.

Charles

United Kingdom, December 2024

5.6/10

I had a pretty nice time at Altis Grand Hotel. The location was fantastic, making it easy to explore Lisbon, and the staff were extremely friendly and helpful. However, I did experience some issues during breakfast with the crowding and the quality of the food. Overall, it's a solid choice, but there's room for improvement.

Rooms

8.0

I found my room comfortable and well-maintained, with nice touches like a robe and slippers. The bathroom was lovely, though it could have been a bit more spacious for two people at the same time.

Service

9.0

The staff were truly attentive and went above and beyond to make my stay enjoyable. Even at breakfast, they were polite and made sure everything was refreshed regularly, which was nice.

Location

10.0

The hotel is located in a great area for sightseeing and access to downtown, so I could easily explore nearby attractions and dining options.

Dining

7.0

The breakfast spread was decent with some nice options, but I wished it had more freshly cooked items like omelets. Plus, the quality of the meats and cheeses could have been better.

Facilities

6.0

I had a chance to check out the spa, and while it was clean and well-kept, my experience there was a bit marred by the unhelpful receptionist. So, it was a mixed bag.

Miles

United Kingdom, December 2024

6.8/10

During my stay at Altis Grand Hotel, I appreciated the fantastic location, which made it easy for me to explore nearby attractions. however, I faced some challenges with the cleanliness of the rooms and issues at check-in. The staff was helpful during a family emergency, but I was disappointed in the handling of my inquiries regarding items I left behind.

Rooms

6.0

While my room was spacious and generally clean, the carpets could have used a deep clean and some amenities like the removable shower head were not functioning. I also found the mattresses quite hard, leading to discomfort during my sleep.

Service

6.0

I encountered a mixed experience with the service. The check-in staff struggled with English, which led to some miscommunications. However, another staff member was incredibly helpful when I had to change my travel plans due to a family emergency.

Location

8.0

The location was one of the hotel's standout features, conveniently situated within walking distance of shops and restaurants, which made my time in Lisbon quite enjoyable.

Dining

5.0

I found the breakfast buffet to be satisfactory. it was varied but lacked some last-minute options for hot meals. The food in the restaurant left a bit to be desired, especially given the hotel's rating.

Facilities

7.0

The hotel has great facilities like a spa and a rooftop pool, but it was disappointing not being able to use the pool due to weather restrictions. The gym was well-equipped, which I enjoyed.

Rosie

United Kingdom, December 2024

6.8/10

My stay at the Altis Grand Hotel was overall very pleasant. I appreciated the spacious and clean room, along with the fantastic breakfast options. However, I did encounter some issues with housekeeping that could use improvement. Overall, I enjoyed the experience and would recommend it.

Rooms

9.0

The room was spacious and clean, providing a comfortable atmosphere for relaxation. It had all the necessary amenities, including a lovely balcony that I would have loved to use if it were warmer outside.

Service

8.0

The staff were incredibly friendly and attentive, making me feel valued during my stay. A special shout-out to Ms. Maria for her diligence in maintaining the hotel’s standards, but I did experience delays with housekeeping.

Location

9.0

The hotel's location is great for sightseeing, with many attractions just a short walk away despite being on a little bit of a hill. It was convenient for exploring the city and finding restaurants.

Dining

10.0

Breakfast was really good, featuring a wide variety of dishes and even sparkling wine. I enjoyed the quality of food and the lovely dining atmosphere, especially the view from the rooftop bar during dinner.

Facilities

8.0

The pool area was clean and offered a good place to relax, though I faced a timing issue upon arrival. Overall, the facilities were well-maintained, contributing positively to my stay.